1. Research shows promising correlations between increased organizational commitment and...

	a.	Employee perceptions that the company cares
	b.	Employee engagement, goal setting, and optimism at work
	c.	Both A & B
	d.	None of the above

2. There are two methods for coping with stress: Behavioral and Cognitive. Both of these methods can use what kind of strategies?

	a.	Emotion-focused
	b.	Family-focused
	c.	Problem-focused
	d.	A & C

3. What things can affect whether or not employees think they can improve the quality of their work?

	a.	Onerous, restrictive procedures
	b.	Long, hourly breaks
	c.	Automation and technology
	d.	Both A & C

4.Performance management systems help to increase the value of employees by supporting the development of competencies.

True

False

5. Corporate values and culture are the same thing.

True

False

6. The best way to give performance feedback to employees is to hold an annual performance review.

True

False

7. What areas are explored by organizational behavior scholars to understand and improve them for organizations?

	a.	Individuals' strategic planning
	b.	Individuals' attitudes
	c.	Individuals' behaviors
	d.	B & C only

8. What can affect an employee's stress levels, job satisfaction, motivation, and ethical stance?

	a.	Leadership styles
	b.	Team characteristics
	c.	Organizational culture
	d.	All of the above

9. Coaching employees to develop their knowledge and competencies to do their jobs have which benefits?

	a.	Instills self-esteem
	b.	Supports job satisfaction and motivation
	c.	Encourages commitment to the organization
	d.	All of the above

10. Once a stressor is identified and acknowledged, the next step should be to address it.

True

False