Question: 1 . Review Case Study 1 1 Solving Team Challenges at DocSystems Billing, Inc. ( pp . 2 8 7 2 9 4 ) and
Review Case Study Solving Team Challenges at DocSystems Billing, Inc. pp and answer the following questions:
a What problems exist in this organization? How do these problems differ based on the employees roles? Why do employees object to Jims proposed solution?
b Make a recommendation to the client about what could be done next based on the data included. Summarize your observations for Jim, offer possible interpretations, and suggest an approach for next steps.
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