$1)$ Select two stores that you visit at regularly. What competitive advantages do those stores have over competitors that cause you to visit there rather than at the competitors

$2)$ In what ways is service quality, or lack of service quality, visible

$3)$ What service must be enhanced in addition to the products the stores are offering

$4)$ How important do you think employee scheduling is$?$ Explain

$5)$ How might capacity decisions affect the success or failure of the stores

$6)$ Should these stores need to forecast to anticipate future changes? Explain

$7)$ Compare the layout of the store $($A$)$ and store $($B$).$ Explain the differences you observe

$8)$ Identify and compare both store locations. Decide what, if any, reason$($s$)$ for failure that are related with the location

$9)$ Given the following data $($below$)$ for the number of complaints, using three sigma limits$,$ is this normal?

Day $1234567891011121314$

Number of complaints $4101489651213764210$

$10)$ Describe one possible incident that was affected by inventory and the way the business owner and customer was affected. For instance, when a customer tried to purchase an item and discovered the store was out of that item. How would you anticipate effective inventory management?