Question: 1. Services are Intangible, Inseparable, Variable and Perishable. Define in your own words these concepts and explain them in relation to a typical Airport service

1. Services are Intangible, Inseparable, Variable and Perishable. Define in your own words these concepts and explain them in relation to a typical Airport service (hints: check-in, baggage drop, information desk, security check, etc.). What are major challenges for services? What recommendation can you give?

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