1) Share with the class someone (either dead or alive) who you would consider to be a leader. Explain your reasoning.

2) What motivates you in class? What motivates you at work or with family and friends?

3) As more communication is conducted via email, text, IM, social media, etc. - with less reliance on phone or face-to-face conversations and more formal methods such as letters - do you believe it is possible to build a solid relationship with customers using only text messaging, email, and social media? Why/why not?

4) Share a time when you worked as part of a team. If there was conflict, what caused the conflict and how what was the end result? If there was no conflict, what were some of the attributes that were reflected in the team's cohesiveness?

5) Choose a company type (such as a deli, cell phone retailer, HVAC service provider) and determine one realistic standard that the company could use as the foundation for its control process and comment on how you would implement the control process for that standard. Choose a different company type from those that your classmates chose.

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