Question: 1) State any two basic concepts of TQM and explain and explain briefly your understanding about it (You may provide some examples from your mind

1) State any two basic concepts of TQM and explain and explain briefly your understanding about it (You may provide some examples from your mind or you pick on it) (2.00 Mark) 2) What are the Functions of a Personnel Manager? Briefly explain the job of a personal manager of any company from your understanding. (1.5 Mark) (1.50 Marks) 3) Calculate the standard time for an operation from the following data. Average observed time for manual elements = 4.0 minutes Average auto cycle time = 3 minutes Rating on a scale of 100 = 90% Personal & other allowances = 15% of basic time

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