1. The Demand Management (DM) process determines how a firm integrates information from ______________ (both internal and external) into the MPC system.

2. In an Assemble-to-Order environment, the most likely point where customer order decoupling would take place is: ________ ___ ___________ (3 words).

3. The main goal of a Collaborative Planning, Forecasting, and Replenishment (CPFR) process is to reduce the _____________ between supply and demand for individual products.

4. With respect to the differences between forecasts and plans, forecasts are estimates of what might occur in the marketplace, whereas plans specify how the firm will ___________ to these forecasts

. 5. The key focus of demand management in a make-to-stock environment is the maintenance of _____________ ___________ inventories (2 words).