1. The dialectic method requires less skill training than does devil's advocacy.

Group of answer choices

True

False

2. The nonverbal communication cues associated with facial expressions are consistent across different cultures.

Group of answer choices

True

False

3. Reactive political tactics promote an individual's self-interest.

Group of answer choices

True

False

4. _____ is a work practice in which an employee does his or her job in a remote location using a variety of information technologies.

Group of answer choices

Teleworking

Videoconferencing

Collaborative computing

Electronic mail

Extranet

5. A bad listener _____.

Group of answer choices

listens for any useful information

tunes out dry or monotone speakers

withholds judgment until comprehension is complete

gives the speaker full attention

assesses content by listening to the entire message before making judgments

6. Arbitration does not permit voluntary participation.

Group of answer choices

True

False

7. _____ is a hard influence tactic.

Group of answer choices

Exchange

Rational persuasion

Inspirational appeal

Consultation

Ingratiation

8. A desire to experience new and different things typically takes precedence over long-term commitments for the internet generation.

Group of answer choices

True

False