1. The final step in a job analysis process is;

a. write the questionnaire

b. ask the HR director to review

c. send to EEOC for approval

d. verify the accuracy of the collected information.

2. Under the ADA, an employer must make __________ to applicants who can perform the essential elements of a job., but due to a disability cannot perform non- essential functions.

a. core elements

b. reasonable accommodations

c. greater health insurance coverage

d. higher benefits

3. Common uses of job analysis information by the HR Department include all of the following, except;

a. hiring decisions

b. training needs

c. grievance decisions

d. performance evaluation

4. A job analysis process should be;

a. random selection of data

b. systematic process

c. review of federal data

d. include all employees

e. recent retirees

5. The Essential Responsibilities in the Job Description in Exhibit 4.2 all begin with a ________ which is typical of well-written descriptions.

a. noun

b. adjective

c. adverb

d. action verb

6. A systematic method of discovering and describing differences and similarities among jobs in HR terms is called;

a. job analysis

b. job evaluation

c. standard operating procedures manual

d. job hierarchy

7. In a job analysis process, the information collected for the Identification would likely include all of the following, except;

a. position number

b. job title

c. number of people who hold the job

d. exempt status under the Fair Labot Standards Act (FLSA)

8. The 3M Company when performing a job analysis on a group of engineers found substantial discrepancies between tasks engineers reported as part of their jobs, and what managers believed to be their jobs. The managers had thought some tasks/responsibilities actually were performed by higher-level employees. The result of finding the discrepancies, not uncommon in such situations and a good reason to perform a periodic job analysis, was;

a. 3M did not remove the higher level tasks, but instead rewarded the engineers for their performance.

b. 3M added new positions to handle the higher tasks.

c. 3M removed the higher level tasks from the engineers jobs.

d. 3M discipplined the managers for not controlling their workers.