1. The first and most important quality planning step is: OA Securing resources Of Defining the objective O Defining the specifications OD Creating the flow chart 2. Identify the three types of checksheets commonly used to record counted, measured, and locational data. OA Measles charts, recording checksheets, and checklists O Attribute lists, checklists, and variable lists Oc Recording checksheets, measles charts, and Pareto diagrams OD Checklists, variables lists, and scatter diagrams 3. In planning for quality, an important consideration at the start is: OA The relation of the total cost of quality to the net sales OB The establishment of a company quality policy or objective Oc Deciding precisely how much money is to be spent On The selling of the quality program to top management