Question: 1. The following data set is a random sample of the length of call times in minutes for the customer service department at a small

 1. The following data set is a random sample of the

1. The following data set is a random sample of the length of call times in minutes for the customer service department at a small business. {11.1,11.5,11.9,13.1,14.6,15.2,15.8} a) Find the mean of this data set. b) Find the standard deviation of this data set. (You do not need to show all the steps, yet indicate the formula that was used.) c) What percentage of the data points are within two standard deviations of the mean

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