1. The Interest-Based-Approach is based an approach to

a) Resolve conflict through an adversarial approach

b) Have a win-win result in negotiations

c) Reach a compromise on competing expectations

d) Reach a mutual agreed upon solution to competing expectations

2. The way a solution is reached in the IBA process is by

a. Having the majority of the stakeholders agree to a solution

b. Have the supervisor listen to everyones point of view and make a decision

c. Have all the stakeholders involved in the issue mutually agree to the solution

d. Give the stakeholders a time limit in which to find a solution

3. The main ground rule for conducting an IBA session is that everyone

a. Can interrupt at any time to make their point

b. Anyone can challenge the opinion any of the stakeholders

c. Everyone has input into every part of the process and no one can interrupt or dominate their position

d. Its fun, even if you cant reach a solution

4. The Interest-Based-Approach (IBA) works because:

a) Its different

b) Any solution reached must accommodate each of the stakeholders fundamental interests

c) Everyone can tell their own story

d) A facilitator runs the session

5. Which of these statements is most true of the facilitators role in the IBA PROCESS?

a) The supervisor usually makes the best facilitator

b) The facilitator can offer solutions after everyone tells their story

c) The facilitator must remain absolutely objective as to their feelings about the issue and only guide the meeting

d) The facilitator should use persuasion to reach a solution