1. The most basic way to evaluate training is to measure

a. whether employees are satisfied with the job.

b. employees performance on assessments given during the training period.

c. whether the problem addressed by the training is being resolved.

d. the theoretical knowledge of each trainee.

2. Which of the following statements is true of a learning environment?

a. It provides supervisors an opportunity to determine whether an employee is interested in the job.

b. It is worth creating only when it leads to improved performance, as measured by increased work output.

c. It encourages employees to exchange with one another the knowledge and skills they have acquired.

d. It encourages competition and rivalry among employees and improves their individual performance.