$1.$ The Organization and Its Environments

Managerial ethics are the standards of behavior that guide individual managers in their work. For each situation shown, categorize that situation in terms of the area of ethical concern for managers it represents: $1)$ treatment of employees by the organization, $2)$ treatment of the organization by the employees, and $3)$ treatment of other agents by the employees and$/$or the organization.

Employee$$s Treatment of Organization

Organization$$s Treatment of Employees

Employee$$s or Organization$$s Treatment of Others

Nina waits tables, and a large part of her earnings comes from tips, which depend on how large the bill is$.$ She falsely tells customers who order less expensive dishes that the kitchen is sold out of those items so that they are limited to more expensive choices.

At Zappos, managers are committed to making workers happy.

In companies that strive to be first to market with new technology, the risk that employees may divulge trade secrets is great.

Apply your understanding of the norms managers can use to evaluate situations and make ethical decisions.

Applying Managerial Judgment

Ethical Norm

As a manager, if you evaluate an ethical concern by asking, $$Is it consistent with what is fair?$$ you are applying the norm of

As a manager, if you evaluate an ethical concern by asking, $$Does it respect the rights of those involved?$$ you are applying the norm of

As a manager, if you evaluate an ethical concern by asking, $$Does it optimize the best for all?$$ you are applying the norm of

As a manager, if you evaluate an ethical concern by asking, $$Is it consistent with responsibility to care?$$ you are applying the norm of