1. The pattern of improvement identified from a worker having performed a task multiple time is known as Both Reduced Failure Rate and Learning Curve, Optimistic Estimate. Reduced Failure Rate. Learning Curve. Both Optimistic Estimate and Learning Curve

2 Which of the following is true of multiweighted scoring models? Will include qualitative criteria. Each criterion is assigned a weight. Projects with higher scores are considered more desirable. Will include quantitative criteria. All of these are true

3 ___ activities must be completed immediately before a particular activity Burst Merge

Parallel Successor Predecessor

4Which of the following is a disadvantage of a projectized organization It is expensive Poor integration High complexity Longer project duration Lack of focus on project

5 Learning curves are more likely to be applied in situations where most of the costs are

Materials. Labor and materials.

Labor Overhead Evenly spread over material labor and overhead

6. Which of the following activities is the best example of a project? Writing a policy manual Producing automobiles Processing insurance claims Overseeing customer requests All of the answers are correct

7. Examples of nonfinancial criteria include all of the following EXCEPT Reducing dependency on unreliable suppliers Capturing a larger market share. Making it difficult for competitors to enter the marker Preventing government intervention and regulation. Calculating the time, it will take to recover the project investment.

8. Quality function deployment (QFD) consists of a series of matrix diagrams that define product design changes and the ramifications of implementing those changes. True False

9. The material storage space required for in-process inventory is typically larger in A fixed-position layout A process layout A product layout A cellular manufacturing layout

10. The service concept defines how a service differs from other similar products and how it will compete in the marketplace. True False

11. What is a key advantage of flexible manufacturing systems compared to an assembly line layout? Shorter setup times Less inventory in process Shorter queue times Combination of flexibility with efficiency

12. The design process begins with A feasibility study. A form design. Pilot runs and final tests. Understanding the customer and identifying customer needs.

13. An airline is an example of Mass Service Professional services Service factory Service shop