Question: 1 . The three basic ideas in the 'marketing concept' are. ( a ) Customer orientation, marketing manager as chief executive, profit. ( b )

1. The three basic ideas in the 'marketing concept' are.
(a) Customer orientation, marketing manager as chief executive, profit.
(b) Customer orientation, total company effort, sales growth.
(c) Customer orientation, total company effort, profit.
(d) Customer orientation, resource utilisation, sales maximisation.
2. Which one of the following does not relate to social responsibility? A company:
(a) Packaging products in environmentally friendly packaging.
(b) Implementing a housing benefit scheme for its staff.
(c) Sponsoring a development athletics team to the Olympics.
(d) Having a fun gathering for its staff.
3. Which of the following is a convenience product?
(a) Birthday cards
(b) Television sets
(c) Soft drinks
(d) Fridge
4. The most important, and often the most difficult, step in the marketing research process is.
(a) Defining the problem.
(b) Gathering primary data.
(c) Interpreting the sales.
(d) Gathering tertiary data.
5. The firm's break-even point is the point where.
(a) Total cost just equals total revenue.
(b) The target return on investment is earned.
(c) Maximum profit is earned.
(d) Utilisation of profit
6. One advantage of distributing directly to consumers is that.
(a) Selling costs are high.
(b) The risk of bad debt is lowered.
(c) Manufacturers have complete control of selling.
(d) Trading discounts are allowed

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