1. This tool & technique is a graphical representation of a process to help analyze how problems occur and also identifies potential process improvement opportunities:b.

a. Benchmarking

b.Root Cause

c.Flow chart

d.Design of Experiments (DOE)

2.In which process group does the team track, measure, inspect, monitor, verify, review, compare, and regulate the progress and performance of the project; ensure that the plan is working; identify any areas in which changes to the plan are required, and initiate the corresponding changes?

a.Monitoring & Controlling

b.Closing

c.Initiating

d. Excuting

3.While overseeing a new wireless media streaming device development project, you notice that your team members are having significant difficulties resolving an issue that they have discovered during unit testing. After working on the issue for a week, the team members identify a number of possible causes for the issue and narrowed it down to two main causes. You asked the team members to determine if there is any interdependency between these two causes that would necessitate further action. Which one of the following tools would be the best to use in this situation?

a.Histogram

b.Flow chart

c.Scatter diagram

d.SWOT analysis

4. In general, the majority of a project's budget is spent during _________

a.Project management plan development

b.Project initiation

c.Change control

d.Direct and manage project execution