Question: 1 . True or False Indicate whether the following statements are True or False by ticking in the relevant column: Statement True? False? a .
True or False
Indicate whether the following statements are True or False by ticking in the relevant column:
Statement True? False?
a When a bank transfers files from one branch to another, it
must ensure that records do not get lost or misplaced.
US SO AC AC
b The ISO standards cannot be used as a quality
management record by a manufacturing company.
US SO AC AC SO AC
c The introduction of Help screen for users is a way that
administration systems can be simplified. US
SO AC SO AC
d An advantage of auditing a new administration system is
to positively reassure that the system is operating
satisfactorily. US SO AC
e All businesses must keep documents for a period of five
years. US SO AC
f An information system involves only machines to collect,
transform and disseminate information in a business.
US SO AC AC; US SO AC
Version January ABBATHEKGA TRAINING INSTITUTE Page of
Paralegal Practice L Office Support & Administration F
Statement True? False?
g Internal role players of an organisation include the management structures. US SO AC SO AC; US SO AC SO AC SO AC
h Information provided for people outside the organisation tends to be less accurate and presentable. US SO AC AC; US SO AC
Multiple Choice
For each of the questions or statements below, select only ONE of the possible answers given which you believe to be the correct one.
US SO AC SO AC
a Which statement is not true? Tick to select
Computerised storage can be on access cards.
Computerised storage can be on the extranet.
Computerised storage can be on the intranet.
US SO AC AC SO AC AC SO AC
b Information systems are incomplete unless outputs Tick to select
produced are fully communicated to
All customers
Management
Competitors
Version January ABBATHEKGA TRAINING INSTITUTE Page of
Paralegal Practice L Office Support & Administration F
US SO AC SO AC
cInalawfirm,itisgoodpracticeto the Tick to select
original paperbased document.
Store
Shred
Summarize
US SO AC
dLibrariesusethe filing method Tick to select
DuplexAlphabetical
AlphaNumerical
Dewey
US SO AC
e A possible strength of an existing administration Tick to select
system could be
Poor response times
Efficiency
Duplication
US SO AC SO AC AC
f A filing system used in large law firms. Tick to select
Centralised
Decentralised
Manual
All of the above
None of the above
Version January ABBATHEKGA TRAINING INSTITUTE Page of
Paralegal Practice L Office Support & Administration F
Match the column
Match the term on the left with its matching explanation on the right. Write down only the letter of the left column with the number of its explanation. For example, if you believe that is the correct explanation for a you would write a and so on
Term Explanation
a Rotary card filing US SO AC Macroenvironmental
changes
b Environmental scanning US SO Remuneration
AC SO AC AC
c A reason for developing a new Data should be
information system US SO AC reliable
SO AC SO AC; US SO
AC AC SO AC AC AC
d Written particular of employment in the Insurance policy
BCEA US SO AC AC AC
SO AC
e Method of record storage US Can be used in law
SO AC firms
f Data integrity US SO AC AC Paperbased
documents must be
kept eg Proof of
identity
g Financial Intelligence Centre Act WWW
US SO AC AC AC
h An example of vital information Improve security
US SO AC AC AC
i Tickler box filing system US SO File business cards
AC
a
b
c
d
Version January ABBATHEKGA TRAINING INSTITUTE Page of
Paralegal Practice L Office Support & Administration F
e
f
g
h
i
Match the column
Match the term on the
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