Question: 1 . True or False Indicate whether the following statements are True or False by ticking in the relevant column: Statement True? False? a .

1. True or False
Indicate whether the following statements are True or False by ticking in the relevant column:
Statement True? False?
a. When a bank transfers files from one branch to another, it
must ensure that records do not get lost or misplaced.
(US115855 SO3 AC2, AC4)
b. The ISO standards cannot be used as a quality
management record by a manufacturing company.
(US115855 SO2 AC3, AC5, SO5 AC1)
c. The introduction of Help screen for users is a way that
administration systems can be simplified. (US110531
SO3 AC5, SO4 AC2)
d. An advantage of auditing a new administration system is
to positively reassure that the system is operating
satisfactorily. (US110531 SO4 AC1)
e. All businesses must keep documents for a period of five
years. (US115855 SO5 AC1)
f. An information system involves only machines to collect,
transform and disseminate information in a business.
(US110531 SO1 AC1, AC3; US115855 SO4 AC1)
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Paralegal Practice L5 Office Support & Administration / F2
Statement True? False?
g. Internal role players of an organisation include the management structures. (US115855 SO1 AC2, SO3 AC3; US110531 SO2 AC5, SO3 AC2, SO4 AC2)
h. Information provided for people outside the organisation tends to be less accurate and presentable. (US115855 SO2 AC2, AC3; US110531 SO3 AC2)
-[8]-
2. Multiple Choice
For each of the questions or statements below, select only ONE of the possible answers given which you believe to be the correct one.
(US115855 SO1 AC3, SO2 AC1)
a. Which statement is not true? Tick to select
Computerised storage can be on access cards.
Computerised storage can be on the extranet.
Computerised storage can be on the intranet.
(US115855 SO1 AC1, AC2, SO4 AC2, AC3, SO5 AC2)
b. Information systems are incomplete unless outputs Tick to select
produced are fully communicated to .........................
All customers
Management
Competitors
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Paralegal Practice L5 Office Support & Administration / F2
(US115855 SO2 AC2, SO4 AC1)
..............c.Inalawfirm,itisgoodpracticeto the Tick to select
original paper-based document.
Store
Shred
Summarize
(US115855 SO1 AC3)
...........d.Librariesusethe filing method Tick to select
Duplex-Alphabetical
Alpha-Numerical
Dewey
(US110531 SO2 AC1)
e. A possible strength of an existing administration Tick to select
system could be
...........................
Poor response times
Efficiency
Duplication
(US115855 SO1 AC3, SO4 AC1, AC2)
f. A filing system used in large law firms. Tick to select
Centralised
Decentralised
Manual
All of the above
None of the above
-[12]-
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Paralegal Practice L5 Office Support & Administration / F2
3. Match the column
Match the term on the left with its matching explanation on the right. Write down only the letter of the left column with the number of its explanation. For example, if you believe that 2 is the correct explanation for a, you would write a 2 and so on.
Term Explanation
a Rotary card filing (US115855 SO1 AC3)1 Macro-environmental
changes
b Environmental scanning (US115855 SO32 Remuneration
AC1, SO4 AC1, AC2)
c A reason for developing a new 3 Data should be
information system (US110531 SO1 AC3, reliable
SO2 AC3 SO3 AC4; US115855 SO4
AC1, AC3, SO5 AC1, AC2, AC3)
d Written particular of employment in the 4 Insurance policy
BCEA (US115855 SO2 AC2, AC3, AC5,
SO4 AC1)
e Method of record storage (US1158555 Can be used in law
SO1 AC3) firms
f Data integrity (US115855 SO3 AC3, AC4)6 Paper-based
documents must be
kept e.g. Proof of
identity
g Financial Intelligence Centre Act 7 WWW
(US115855 SO2 AC1, AC4, AC5)
h An example of vital information 8 Improve security
(US115855 SO2 AC1, AC3, AC5)
i Tickler box filing system (US115855 SO19 File business cards
AC3)
a -_____
b -_____
c -_____
d -_____
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Paralegal Practice L5 Office Support & Administration / F2
e -_____
f -_____
g -_____
h -_____
i -_____
-[9]-
4. Match the column
Match the term on the

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