1. True or False: Jumpstart is a fast-paced method for identifying problems and solutions in a single session that can be used within other methods such as Rummler-Brache, Scrum, and TQM. Select one: a. True b. False

2. ________ are the expenses associated with maintaining good quality throughout an organization or process while ________ are the expenses associated with defects created by a process.

Select one: a. CoQ, CTC's b. CTC's, CoQ c. CoPQ, CoQ d. CoQ, CoPQ

3.Which of the following is NOT a unique business criteria used to further filter the list of possible Six Sigma Projects?

Select one: a. Expenses b. Monetary Gains c. Impact on Customer Satisfaction d. Impact on Employee Satisfaction

4. True or False: Understanding the relationship between problems and inputs and knowing how to create a strong problem statement are related to Six Sigma Project success.

Select one: a. True b. False

5. Order the following 5 steps for identifying viable Six Sigma improvement projects: 1. Create unique business criteria. 2. Brainstorm and describe potential projects. 3. Use business criteria to prioritize project lists. 4. Perform a data-based review of the current state of the organization. 5. Apply some basic criteria to shorten the list.

Select one: a. 2, 4, 5, 1, 3 b. 4, 2, 5, 1, 3 c. 4, 2, 1, 5, 3 d. 2, 4, 1, 5, 3