1. True or False? One of management's errors that has at times led to successful union organizing is to assume that because they hear little or nothing to the contrary, everything is fine among the ranks of employees.

2. True or False? Performance problems are employee problems that involve violations of policies or work rules.

3. True or False? People passing out union literature on the sidewalks around the facility and at the employee parking entrances always signals the beginning of organizing activity.

4. True or False? If an open case involves an employee who is still within the organization, each piece of new documentation created concerning that person should be reviewed with legal counsel.