1. TRUE OR FALSE Please circle T for True or F for False based on the accuracy of each statement.

a. T F Departments may augment organization-wide employee evaluation processes with other more specific evaluation mechanisms.

b. T F Extrinsic are the only types of motivators that are important to attract and retain employees.

c. T F All turnover is negative for organizations.

d. T F Training should occur regularly not just at the start of someones job.

e. T F The HR function has a responsibility to ensure that organizations strategic initiatives are realistically aligned with the KSAs of current and potential employees.

1. The type of performance appraisal in which individuals are evaluated by a comprehensive group of individuals with whom they interact is:

a. Comparative method

b. Management by objectives

c. 360-degree evaluation

d. Trait-based

e. Central tendency

2. One approach that organizations use to keep health insurance costs down is to have employees pay a certain amount of expenses before the insurance will cover a medical procedure. This amount is known as a:

a. Flexible spending account

b. Deductible

c. Social security

d. Health maintenance organization

e. Severance pay

3. Involuntary turnover is most likely to occur as a result of:

a. Promotion from within

b. Requested resignation

c. Finding a higher paying job elsewhere

d. Willful retirement

e. Going back to school

4. Which of the below is an accurate statement about future challenges for HR professionals?

a. It is important to understand multiple cultures and perspectives.

b. The commitment level of contingent workers is typically high.

c. Businesses are expected to adopt one official language as globalization continues.

d. It may be more difficult to monitor and increase performance in networked organizations.

e. Employee-employer expectations will likely continue to be similar among employees.

5. According to our class discussion, an important KSA needed by HR employees is:

a. Self-awareness

b. Maintaining stability

c. Memorization of SHRM-CP certification concepts

d. Performing with speed and accuracy

e. None of the above