Question: 1. True or False: Systemic resistance can substantially be reduced by addressing the fears and concerns of affected group individuals. 2. True or False: According

1. True or False: Systemic resistance can substantially be reduced by addressing the fears and concerns of affected group individuals.

2. True or False: According to the text, resistance to change is often voiced primarily by successful and powerful managers and employees.

3. True or False: The process of seeking out and implementing best practices at the best cost is called benchmarking.

4. True or False: The likeability of the change agent and their effectiveness are directly correlated.

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