1 TRUSTWORTHINESS Topic: Soft Skills ... Is It a Must? According to our textbook, in a survey of managers, more than 60 percent cited soft skills as the most important factor in evaluating an employee's on-the-job performance. The top three soft skills on the managers' wish list were the ability to prioritize work, a positive attitude, and teamwork skills. A CareerBuilder survey revealed that the top three most desirable soft skills in job candidates were a strong work ethic, dependability, and a positive attitude. APR 23 INQUISITIVENESS + CREATIVITY Career expert Andrea Kay stresses that knowing oneself and showing empathy are important components of the soft skills that make people employable: "Many, many jobs are lost and careers derailed because of the way people act with each other, respond to stress, or deal with a conflict. ... If you don't understand how you come across, or get swept away in your emotions, or don't recognize how others feel, how can you approach a difficult conversation with sensitivity to the other person?" Share your understanding of soft skills by answering following questions: 1. What is meant by soft skills? 2. How important do you believe soft skills are in a workplace? Explain. 3. Should soft skills be more valuable than hard skills in a workplace? Explain. 4. Research and name top five soft skills in demand. Explain why. 5. Can soft skills be taught like hard skills? Explain. 6. If you were a hiring manager, would you hire someone that had the technology, but no skills? Explain. Instructions: tv 444 IN all all ZA W