$1.$ Use technical language or lingo for efficiency $2.$ Make sure my messages are congruent with my actions. $3.$ Don$$t waste time providing background information and details $4.$ Use personal pronouns such as I and my when expressing feelings. $5.$ Own up to my motives at the very beginning of a conversation $6.$ Avoid being warm and friendly so that people take me seriously $7.$ Don$$t use multiple channels of communication to avoid confusion $8.$ Ask the receivers to restate their understanding of my message $9.$ Am honest despite how complicated or personal a situation is $10.$ Avoid looking dumb by pretending to know what I am talking about even when I don$$t

$3.$ How valid do you think this instrument is$,$ are there items that seem trivial, are the important items that were not included?

$2.$ Provide a citation from outside readings $($both in$-$text and full citation at the end of your post$)$ for both your response to me and your reply to your classmate. You can use the same source for both if it is appropriate.