$1.$ Use technical language or lingo for efficiency

$2.$ Make sure my messages are congruent with my actions.

$3.$ Don$$t waste time providing background information and details

$4.$ Use personal pronouns such as I and my when expressing

feelings.

$5.$ Own up to my motives at the very beginning of a conversation

$6.$ Avoid being warm and friendly so that people take me seriously

$7.$ Don$$t use multiple channels of communication to avoid

confusion

$8.$ Ask the receivers to restate their understanding of my message

$9.$ Am honest despite how complicated or personal a situation is

$10.$ Avoid looking dumb by pretending to know what I am talking

about even when I don$$t

How valid do you think this instrument is

$,$

$$are there items that seem trivial, are the important items that were not included?

$2$

$.$

$$Provide a citation from outside readings

$($

both in

$-$

text and full citation at the end of your post

$)$

$$for both your response t o me and your reply to your classmate. You can use the same source for both if it is appropriate.