1- Virtual mentoring differs from traditional mentoring in that in virtual mentoring

• proteges stand to receive less and less useful advice from their e-mentors.

• proteges are less willing to share openly and candidly their failures as well as their successes.

• other employees are also free to see and give their input to an e-mentor and a proteges conversation.

2- Which of the following is true of persuasion?

• It relies on deceit or force.

• It is a form of influence.

• It involves telling people what to do.

• It requires using positional authority to get work done.

• e-proteges have a chance to think through and edit their communications

3- Warning signals of manipulation include

• a war of words that seems to favor both the sides.

• the persuader's reasoning being stronger than his or her emotional connection with the persuadee.

• doubting the truth of what is being said.the interaction between the persuader and the persuadee feeling like a competitive game.

4- An integrative bargaining strategy is most appropriate to use when

• a winlose situation exists between parties.

• time is short.

• the parties have a scarcity mentality.

• both the parties are committed to preserving the relationship that exists between them.

5- Which of the following is a feature of the distributive approach to negotiation?

• It generates multiple creative solutions, which create a winwin situation.

• It emphasizes the importance of continued relationship with bargaining partner.

• It requires an open, communicative climate to be effective.

• It takes an adversarial or competitive posture to dividing a fixed number of resources.