Question: 1. What are a few key macro environmental trends (consider PESTEL - political/legal, economic, socio-cultural, technological, and environmental trends) impacting Spotify and the legal music

1. What are a few key macro environmental trends (consider PESTEL - political/legal, economic, socio-cultural, technological, and environmental trends) impacting Spotify and the legal music streaming industry? 2. Describe Spotify's business model. Why has Spotify been successful versus other legal music streaming services? What are a few key challenges? 3. What did you find most notable from a strategic standpoint in the Spotify: Equity and Impact Report 2021? 4. Outline some strategic recommendations to improve Spotify's future outlook

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