Question: 1. What are the obstacles associated with TQM implementation? Please provide an example to support your arguments.Please comment / respond on at least one paragraph

1. What are the obstacles associated with TQM implementation? Please provide an example to support your arguments.Please comment / respond on at least one paragraph by another student.

2. A manager of a caf hears complaints here and there from the customers about the new line of cheese cakes, but is not quite sure whats going on. Which process improvement tool could help the manager identify possible quality problems?

Select one:

a. Fishbone diagram

b. Check sheet

c. Control chart

d. Scatter diagram

3. The weights of 200 students are given below.

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