1. What do you consider to be a risk for your future strategy and what would you do if you find out that there is a risk for the implementation of your strategy during its development process?

2. Why is communication competency important for public managers? Why is it especially important for the external relations challenges public service leaders face? Identify some common strategies of interpersonal communication and apply them to at least three specific examples of external relations challenges. Clearly articulate the possible ramifications of different approaches. For each strategy, note how culture, gender, or personality differences might influence its effectiveness.