Question: 1. What is emotional intelligence and why is it important in negotiation? 2. How can you use emotional intelligence to build rapport and establish trust

1. What is emotional intelligence and why is it important in negotiation?

2. How can you use emotional intelligence to build rapport and establish trust in negotiation?

3. What are some common emotional triggers that can arise in negotiation, and how can you manage them effectively?

4. How can you use empathy to better understand the other party's perspective and interests?

5. How can you maintain emotional control and stay focused on your objectives in negotiation, even in the face of difficult or emotional situations?

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