1. What is motivation, and how does it work? 2. What are the four major perspectives on motivation? 3. Briefly describe the four content perspectives discussed in this chapter: hierarchy of needs theory, acquired needs theory, selfdetermination theory, and two-factor theory: 4. What are the principal elements of the three process perspectives: equity theory, expectancy theory, and goal-setting theory? 5. What is the definition of job design, and what are two techniques of job design? 6. Describe the five job attributes of the job characteristies modal. 7. What are the four types of behavior modification? 8. What are six incentive compensation plans? 9. Discuss some nonmonetary ways of motivating employees. 10. Explain a process for using self-management to enhance the career readiness competency of self-motivation