1. What is Sonic Human resources problems ?

2. How to solve the problem?

Human Resources As of 2014, Sonic Drive-In's headquarters in Oklahoma City employed 25 key person- nel, including Chief Executive Officer Clifford Hudson. In the company's 2013 annual report, Hudson mentioned a number of improvements Sonic Drive-In had made to its core processes, menus, services, communication platforms, and advertising campaigns, displaying Sonic's tone at the top. The company's directors, chiefs of various depart- ments, and senior managers worked to establish and uphold its core values, emphasizing top notch relations with customers and refining processes to best serve them. The company's employee handbook stressed those core values: Respect for everyone touched by the Sonic Brand Entrepreneurial spirit and the power of the individual Importance of relationships as a way of life Surprising and delighting everyone touched by the brand by doing things differently. 10 Themes of working together and caring for both customers other employees were cen- tral. Employees were encouraged to create a more fulfilling working space both for themselves and any potential employees, and a positive choice for customers. While sales volume increased between 2012 and 2014, the number of employees decreased from 12 million to 11 million, a reflection not of downsizing but of an effort to increase employee efficiency. Employees' biggest complaints were not about the company, but about angry customers who were impossible to satisfy." Employees con- sistently reported that Sonic Drive-In was a good place to work and enjoyed the team- work Sonic encouraged. The company developed a reputation for providing lots of movement and promotion opportunities, giving employees an incentive to work their best to prove themselves. The company's extensive network of over 3500 stores nation- wide combined with fluidity and turnover of positions within stores created frequent opportunities for new recruits to enter the company and current employees to move to new positions