1 What is the difference between a chase strategy and a level strategy in sales and operations planning 2 What is the impact of the sales and operations plan on the human resources and finance functions of a firm 3 As the owner of a hand sanitizer manufacturing plant, you have received the following orders from various companies Job Time Since Arrival Process Time Due Date CHC 10 8 24 I Love Saipan 7 2 11 Joeten 5 6 31 Airport 3 12 25 Bank of Guam 1 7 8 Using the information, fill out the chart below and answer the following questions Customer Sequence Start Time (days) Processing Time (days) Finish Time (days) Due Date Days Past Due Days Ago Since Order Arrived Flow Time (days) CHC I Love Saipan Joeten Airport Bank of Guam 3a Which company will be the first one completed if scheduling is done using the first come, first served (FCFS) rule 3b Using the information in the table and the first come, first served (FCFS) rule, what is the average days past due 3c Using the information in the table and the first come, first served (FCFS) rule, what is the average flow time in days Answers should be in whole numbers for average days past due and average flow time in days (Reference Example 10 3 pg 404 in the textbook or Example 3 in the powerpoint to help you solve Problem 3)

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Question: 1. What is the difference between a chase strategy and a level strategy in sales and operations planning? 2. What is the impact of the

1. What is the difference between a chase strategy and a level strategy in sales and operations planning? 2. What is the impact of the sales and operations plan on the human resources and finance functions of a firm? 3. As the owner of a hand sanitizer manufacturing plant, you have received the following orders from various companies.

Job	Time Since Arrival	Process Time	Due Date
CHC	10	8	24
I Love Saipan	7	2	11
Joeten	5	6	31
Airport	3	12	25
Bank of Guam	1	7	8

Using the information, fill out the chart below and answer the following questions.

Customer Sequence	Start Time (days)	+	Processing Time (days)	=	Finish Time (days)	Due Date	Days Past Due	Days Ago Since Order Arrived	Flow Time (days)
CHC		+		=
I Love Saipan		+		=
Joeten		+		=
Airport		+		=
Bank of Guam		+		=

3a. Which company will be the first one completed if scheduling is done using the first-come, first-served (FCFS) rule?

3b. Using the information in the table and the first-come, first-served (FCFS) rule, what is the average days past due?

3c. Using the information in the table and the first-come, first-served (FCFS) rule, what is the average flow time in days?

***Answers should be in whole numbers for average days past due and average flow time in days***

(Reference Example 10.3 pg.404 in the textbook or Example 3 in the powerpoint to help you solve Problem 3)

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