1) What is the difference between a process and a project? 2) What are the two goals of LSS? 3) What is waste from a lean point of view? 4) What are the 8 elements of waste? 5) In your opinion, what are the top three worst wastes? What is the least harmful waste? You need to justify your responses. 6) Draw a picture showing the concept of Six Sigma. (Hint: Start by drawing a normal distribution with its mean at the target value). 7) Why is it important to reduce the variation in a process? 8) What is the main methodology to solve process problems? Briefly explain each step. Apply this methodology to your commute to school. 9) What is the key first step in understanding a process? Apply this tool to your commute to school with a graph. 10) What are the four LSS certificate levels? 11) According to the American Society of Quality (ASQ), what are the two basic options for a company to implement Six Sigma? Briefly explain each option. 12) How does LSS create a competitive advantage? 13) Briefly explain each of the following tools: a. JIT b. 5S c. Kanban 14) Name at least five benefits of LSS. 15) Name and briefly explain the four industrial revolutions. 16) Explain why Japanese invented the lean concepts after World War