1. What went wrong at B\&W? How management errors in judgment cause all the problems? 2. In general terms, what knowledge and skills do you need to be successful in operations management? 3. What are the main distinctions between the two products produced by B \&W and how are the orders usually won? 4. Is delivery reliability crucial? Discuss the failure of capacity planning at B\& BW and how can this be resolved? Describe the best way to manage the scheduling and monitoring of the project? 5. Discuss the problem of capacity planning and recommend the best way to overcome the problem. 6. Is the Mount Vernon site a suitable location for the pressure vessel plant? Comment on labor pool, logistics etc. 7. What about labor skills and supervision? What are the problems in human resource in Mount Vernon and how can this be overcome? Explain the issues of poor welding with labour skills. 8. How the management can overcome the problem of late deliveries of critical machines and equipment from suppliers? How can project planning help in managing the problem? 9. Engineering support is critical in production to ensure that all machinery and equipment has zero breakdown. How can the problem with machines and equipment reliability be solved? 10. What are the conflicts in this case study? Is it a wise decision if B\&W subcontracted the pressure vessels earlier on rather than wait to be told to do so by the clients