1. When a patient returns to have her Holter monitor removed, you check the patients diary. You notice that many places have been left blank, and the diary does not appear complete. What should you do?

2. Mr. Hernandez, a 67-year-old man with a pacemaker, has just had his Holter monitor applied. You ask Mr. Hernandez to write the first entry into his diary before he leaves. He appears hesitant. You try to encourage him, and he flatly refuses. What should you do?