1) When a team has a clearly defined structure, team members are most likely to ______.

a)feel an increased sense of security

b)engage in more competition

c)feel as if they cannot be as creative

d)engage in more relationship-based behaviors

2)Which statement regarding norms in business is true?

a)Norms emerge on their own.

b)Norms are generally easy to change.

c)Norms exist even when not verbally expressed.

d)Norms ensure productive behavior.