1.

when it cues to making decision as a leader, you will need to take into account

1. The emotions and needs of all stakeholders
2. The technical facts
3. All of the above

2.

there are many types of intelligence including abstract intelligence. This means the ability to:

1. Understand and manipulate the objects
2. Understand and manipulate verbal and mathematical symbols
3. The ability to understand and relate to people
4. The ability to think clearly

3.

people who have high levels of emotional intelligence are able to

1. Understand the physical, mental and social impact that negative emotions have on their bodies, minds, relationships and the ability to pursue and achieve goals
2. Learn from experience and the surroundings environment
3. Act purposefully, think rationally and deal effectively with their environment
4. Understand or deal with new or trying situations i.e. the skilled use of reason
5. All of the above

4.

the first step in potentially developing your emotional intelligence is to identify your emotions, particularly your emotional strengths

1. True
2. false

5.

research across multiple industries and job functions has demonstrated that EI makes a significant difference in on the job productivity

1. True
2. false