1. When message accuracy is critical to a speech, which presentation type would be the most appropriate?

a. Group of answer choices

b. Written and read

c. Memorized

d. Extemporaneous

e. Impromptu

2. Why is providing excellent customer service so important today?

a. Group of answer choices

b. To bring in more customers

c. To continue staying profitable

d. Because customer complaints are embarrassing

e. Because thats what we learned

3. An employer seeking to hire a person with ideas and beliefs similar to his/her own would be illustrating the critical thinking major barrier

a. Group of answer choices

b. comfort zones.

c. unreliable sources.

d. immediate rewards.

e. blind spots.