1. "When planning and implementing a total quality management system or quality management strategy, there is no one solution for everry situation or workplace. Each organization is unique in terms of the culture, management practices, and the processes used to create and deliver its products and services. Quality management strategy vary from organization to organization; however, a set of a primary elements should be present in some format". With reference to this statement, critically evaluate the implementation of strategic total quality management (TQM)