1. When you compose a message, you want your audience to find the information it needs quickly and to understand it. Your message should be easy to read and comprehend.

Strategic use of white space improves document readability. Which of these techniques employ white space? Check all that apply.

-Using bulleted and numbered lists

-Using justified alignment

-Using headings

-Breaking paragraphs into shorter chunks

2. Margins determine the reading area of a document.Complete the following sentence about margins and alignment with the best choices.

Business letters and memos usually have margins of ___(A)_____ and are usually __(B)___ on the left.

(A) 0.5 to 0.75 inches or 1 to 1.5 inches

(B) Ragged or Aligned