Question: 1. Why should clinical performance be focused on outcomes? Why are six dimensions (safe, effective, patient-centered, timely, efficient, and equitable) of measurement necessary? Why is

1. Why should clinical performance be focused on outcomes? Why are six dimensions (safe, effective, patient-centered, timely, efficient, and equitable) of measurement necessary? Why is it important that medical diagnosis is a heuristic process?
2. What are the contributions of a protocol? How does an HCO improve compliance with protocols? When might compliance be incorrect? Do the answers to these questions differ for patient management and functional protocols?
3. What is the role of the individualized patient care plans and case management? When are these important, and how are they integrated with patient management protocols?

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