1. You and two other students carpool to class each day. The driver has recently taken to playing a new radio station quite loudly. You do not like the music, or the loudness. Using one of the conflict handling strategies you learned in chapter 14, explain how you might go about resolving this conflict.
 

 

2. Which conflict handling strategy is most consistent with how you deal with conflict? Is your strategy effective? Why or why not?

 

3. In class we practiced Simon Sinek's FBI technique for effective confrontation (feelings, behaviour, impact). How did that work for you? Can you see yourself using this strategy in the future?

O Five conflict handling intentions: 1. Competing 2. Collaborating 3. Avoiding 4. Accommodating 5. Compromising