1. Your organisation asks you to create a report that identifies customer order trends. They want to...
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Question:
1.
Your organisation asks you to create a report that identifies customer order
trends. They want to know what is being ordered, how often, and by whom.
What information will you need to keep confidential in your report?
2.
A customer asks to change their contact name to one they have made up.
They want to keep their identity confidential.
Would you change this? Give the reason for your answer.
3.
A customer's daughter telephones and asks for the contact details of their
parents.
What should you do and why?
Related Book For
Applying Communication Theory For Professional Life A Practical Introduction
ISBN: 9781506315478
4th Edition
Authors: Marianne Dainton, Elaine D. Zelley
Posted Date: