1 Your project is executed with a globally spread virtual team. The project progress has been found to be too slow. Which measure is most likely to immediately speed up the project?

a technical training for all team members

b daily phone conferences and detailed reporting

c a team meeting at a location convenient to all team members

d collocation of team members at a suitable place

2 A project management team wants to procure some customized products which are available in identical grade and quality from many vendors. What should be included in the procurement package to ensure that their offers will be comparable?

a A statement of work describing the needs of the project in sufficient detail to enable vendors to make suitable proposals

b A statement of work specifying attributes and metrics of the requested deliverables in detail to allow vendors submission of bids

c The approved project scope statement, the WBS which should be broken down to work package level and the WBS dictionary

d The risk management plan and the reports from those risk management reviews which have been made so far

3 Which of the following becomes increasingly important in a virtual team environment?

a Requirements engineering

b Communication planning

c Formal procurements closure

d Network diagramming

4 You are assigned as the project manager to a project which is executed for a customer under FP contract. Your customer informed you this morning that they insist on certain "refinements" of the project scope.

You agree that the requested actions make really sense to the project, but believe that they constitute a major change increasing the project scope. What should you do next?

a Accept the request of the customer. Diligently document the additional costs and working hours spent by yourself and the team on the implementation of the change and invoice these to the customer at appropriate rates.

b Perform earned value analysis to assess the current status of the project and get all the numbers you need to communicate the case to the change control board which then will have to make the best decision regarding the customer request.

c Check the contract, the project charter, the scope statement and other documents related to the project and the contract. Implement ADR (alternative dispute resolution) procedures if the conflict cannot be resolved otherwise.

d Talk to the project sales department and find a joint solution with them how to best reject the request considering the commercial and strategic value of the customer to the organization you are working for.