Question: 10 = 0 n = 100 M = = 50 = 20 X 0 Value of density curve 0.00 0.02 0.04 0.06 0.08 5

10 = 0 n = 100 M = = 50 = 20X 0 Value of density curve 0.00 0.02 0.04 0.06 0.08 510 15 20 25 30 Time Spent on hold (hours) 0.10 PopulationDistribution for Time spent on hold P( 1 < < + 1)X X n = 6 n = 36 X X = 80= 10 n = 6 == n || n n = 36X X n = 5 X X X = 4 = 4= n n = 5 n = 64 n Ximage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribedimage text in transcribed

10 = 0 n = 100 M = = 50 = 20 X 0 Value of density curve 0.00 0.02 0.04 0.06 0.08 5 10 15 20 25 30 Time Spent on hold (hours) 0.10 Population Distribution for Time spent on hold P( 1 < < + 1) X X n = 6 n = 36 X X = 80 = 10 n = 6 == n || n n = 36 X X n = 5 X X X = 4 = 4 = n n = 5 n = 64 n X

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