10. Answer this question based on the Management in Action Case. Assume that nurses in a large city are responsible for dozens of patients on each shift during the pandemic while their counterparts in a smaller city are only responsible for a fraction of that. Both groups of nurses have equivalent backgrounds, salaries, and working conditions. Based on equity theory, the nurses in the smaller city would be feeling

a. negative equity.

b. negative inequity.

c. equity.

d. positive inequity.

11. Following accusations of sexual harassment and retaliation against union organizers, Google recently launched an internal website for employee complaints as a way to

a. demonstrate strong leadership behavior.

b. allow employees to have a voice in decisions that affect them.

c. knows that employees' perception of equity is what courts.

d. change employee perceptions about the pay structure.

17. When using positive reinforcement, managers should

a. give all employees the same rewards to ensure fairness.

b. clearly communicate the desire behaviors.

c. reward both desired and undesired behaviors.

d. save rewards for weekly or monthly celebrations.