10 point summary from this statement

Teaming Up for Take Off The Boeing 737, a short- to medium-range twin-engine, the paint process revamped their work routines and cut 10 min- narrow-body jet first rolled off the assembly line in utes to 15 minutes per worker off each job. It took five years for selling jet airliner in the history of aviation. As airlines replace plane's landing gear hydraulic tubes, but it eventually paid off. their aging narrow-body jet fleets, the burden is on Boeing to These employee teams are made up of seven to ten work- ramp up production to meet demand and to do so efficiently. ers with diverse skillsfrom mechanics to assembly workers Boeing managers face the to engineers and tend to fo- challenge of producing more cus on a specific part of a jet, aircraft without increasing the Employee teams tackle such as the landing gear or the size and scope of the manu- INNOVATION CHALLENGE passenger seats or the galleys. facturing facility. Managing These teams may meet as often production of the multimil- as once a week. What's the lion-dollar product-a 737-800 is sold for $84.4 million track record of these teams? Today, it takes about 11 days for means "walking an increasingly fine line between generating the final assembly of a 737 jet. That's down from 22 days about cash and stoking an airplane glut." And Boeing is relying on its a decade ago. The near-term goal is to eventually shave off two employee innovation teams to meet the challenge. more days. Boeing has been using employee-generated ideas since the 1990s, when its manufacturing facility in Renton, Washington, Discussion Questions began adopting "lean" manufacturing techniques. Today, em- ployee teams are continually looking for innovative ways, 10-22 What type of team(s) do these employee teams appear to be? small and bigto be more efficient and effective. For instance, Explain. a member of one team thought of a solution to a problem of 10-23 As this story illustrated, sometimes it may take a long time for a team to reach its goal. As a manager, how would you stray metal fasteners sometimes puncturing the tires as the air- motivate a team to keep on trying? plane advanced down the assembly line. The solution? A canvas 10-24 What role do you think a team leader needs to play in this type wheel cover that hugs the four main landing-gear tires. Another of setting? Explain. team figured out how to rearrange its work space to make four 10-25 Using Exhibit 1410, what characteristics of effective teams engines at a time instead of three. Another team of workers in would these teams need? Explain