10. When evaluating suppler quality, why is it important to focus on the process that produces the material or service rather than on the material or service itself? What did Integrated Devices rely on? Purchasers do not buy products or services per se - they buy the supplier's capability that produces those goods or services. The good or service is merely an output or end result of the supplier's process. The process, whether it is the supplier's product design process, supply