10-1. What is the relationship between turnover and performance? Explain how an employer can use HR practices to manage employee turnover and ensure stable performance. 10-2. What is meant by the term "reality shock"? Who might suffer from it, and what can be done about it? 10-3. What are the main decisions employers should address in reaching promotion decisions? 10-4. Discuss at least four procedural suggestions for managing dismissals effectively. 10-5. What would you as a supervisor do to avoid someone accusing you of wrongful dismissal